Returns & Exchanges

We want you and your horse to be completely satisfied with your purchase. If an item doesn't fit or meet your expectations, you can return it in its original, clean condition within 30 days for a full refund or exchange.

1

Initiate Your Return

Log in to your account and select the items you wish to return from your recent orders to generate a return authorization number.

2

Pack Securely

Place the unused items back in their original packaging, ensuring all tags are attached and any horse hair or dirt has been removed.

3

Label and Ship

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location.

4

Receive Refund

Once our warehouse inspects the returned equestrian gear, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing